MIND THE GAP!
Dealing with performance problems is one of the most time consuming and frustrating parts of the job for many business managers. In addition, instances of ineffective performance or non-compliance with procedures can cause significant problems with sales revenues, service and customer loyalty. This program teaches your managers to effectively analyze the causes of such issues and equips them with proven skills to coach and gain commitment to improved performance.
The Performance-7 Analysis and Improvement System begins by identfying the gap. The performance gap is the difference between the performance desired or needed and the performance actually observed or measured.
The system achieves that objective by identifying the 7 factors essential for individuals to perform a given task.
The Performance-7 Analysis and Improvement System was designed to be a tool for managers to analyze and improve performance by targeting the number 1 problem plaguing every business - ineffective execution.
“Execution is the great unaddressed issue in the business world today. Its absence is the single biggest obstacle to success and the cause of most of the disappointments that are mistakenly attributed to other causes.”
Larry Bossidy, CEO Honeywell (ret.)